When you got started, we set you up with the Unlimited membership. Going forward, the monthly Unlimited Membership is $219/month unless you have one of our membership discount options. Your first recurring payment will occur two weeks after the date you got started with your first private training session.
If you are a full-time student, active military, police officer, firefighter, or part of a couple with another Roots member, please let us know so we can set up your membership appropriately.
Class Sign Up
Please see below for instructions on class scheduling and sign-up.
Zen Planner is the client management system we utilize to manage class attendance and plan workouts. You will use your login/password to access and utilize the online class sign-up system.
How To Get Started
- Download the Zen Planner Member App.
- Log in with the username and password emailed to you.
- Under the Calendar tab, click the Reserve button for the class you want to attend.
- Manage your reservations (Add to your Calendar or Cancel) under the Reservations tab.
*Please note – all classes have a 2-hour cancellation policy. No Shows count as late cancels. Additional late cancels are $10 per instance and are billed to the athlete’s account. You will receive an automated email from Zen Planner when a late cancel/no show occurs if you have opted in for reminder/notification emails. If you receive one in error, please respond as soon as possible to avoid an errant charge. Please also cancel yourself out of a class even if it is within the 2-hour window to allow someone else to take the open space.
Class Sign In
When you arrive for class, there are two iPads set up at the front desk. Click on the appropriate time and sign yourself in before proceeding to class. If you did not sign up in advance and there are spaces available, you can add yourself from the sign-in screen. Alert a coach if there are any iPad system issues.
Roots Contact Information
Membership/Zen Planner Information or Questions:
You can reach any of our coaching staff by emailing them at their first name @crossfitroots.com.
Thank you and we look forward to seeing you in group classes!
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